Why mental resilience is a key business skill for SME owners to learn

5 tech trends that will enable business resilience in 2021

Faced with perhaps the most disruptive circumstances of their existence, organisations worldwide realised that they had no greater ally than technology in their quest to ensure some sort of work continuity during the COVID-19 pandemic.

“The coronavirus vaccines now entering the market are expected to bring relief to businesses soon by paving the way to normalcy,” said Rajesh Ganesan, vice president at ManageEngine, the enterprise IT management division of Zoho Corporation. “But the past year has shown that technology resilience is fundamental to business resilience and that it’s better to take steps in that direction now rather than later.”

In the spirit of resilience, here’s a list of five top tech predictions for 2021 by ManageEngine, compiled after discussions with relevant stakeholders, including business and tech leaders…

Why mental resilience is a key business skill for SME owners to learn

“Building on resilience as a core business skill is essentially our ability to withstand external pressures without them having an impact on our mental health, physical health or social health.” – Dannielle Haig

Running your own business is no easy thing and ensuring your business is successful is even harder. But why is it hard? Well, to maintain financial and psychological wellbeing is tough for business owners but they’re not exclusive in feeling these worries, many employees also find maintaining financial and psychological wellbeing to be tough. When we delve into it, it is the uncertainty that makes it so tough to own a business. It’s the not knowing whether you’re going to be able to make it through another month, if anybody wants your product or services, if you can get that deal over the line or if you need to pivot your offering due to a global pandemic. It’s all unknown.

On top of this COVID has caused many small business owners even more anxiety, stress and put additional pressure on their businesses as they have had to learn how to deal with these disruptions. Business owners have had to develop new core skills to build coping mechanism and emotional agility to withstand the uncertainty and changes that are prevalent…

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