2020 is changing the way we ‘Do Risk and Resilience’ forever
ou are the CRO. Responsible for measuring risk impacts due to not only the pandemic, but multiple uncertainties ranging from disrupted supply chains, economic impacts to historic wildfires and hurricanes.
How you and your teams do risk and resilience management is transforming today and will evolve tomorrow and every day into the future as we adapt to these crises. We are compelled to raise risk management to a new level.
As organisations deal with this unprecedented global emergency, leaders must plan, act, and adapt to ever-widening repercussions on a near-real time basis…
Research: Knowledge Workers Are More Productive from Home
For many years, we have sought to understand and measure the productivity of knowledge workers, whose inputs and outputs can’t be tracked in the same way as a builder, shelf-stacker, or call center worker. Knowledge workers apply subjective judgment to tasks, they decide what to do when, and they can withhold effort (by not fully engaging their brain) often without anyone noticing. This make attempts to improve their productivity very difficult.
In this 2013 HBR article, we presented research showing that knowledge workers spend two-thirds of their time in meetings or doing desk-based work, even though they found these activities mostly tiresome. We proposed some steps people could take to shift time to more worthwhile activities, such as talking to customers or coaching subordinates. Of course, we all get stuck in patterns of activity reinforced by the routines of office life…
Building back business: Avoiding a trade-off between resilience and growth
“The question is: how do we achieve resilience in a new global environment, including a pandemic-prone global environment, as well as growth – how do we avoid a sharp trade-off between resilience and growth?”
Those were the words of Tharman Shanmugaratnam, Senior Minister in the Singaporean Prime Minister’s Office, speaking on global trade and supply chains in the wake of the COVID-19 coronavirus pandemic. Shanmugaratnam’s comments came during the Forum’s latest Great Reset virtual meeting, centered around the theme, “A New Deal for Business.”
Some major indices have lost 30%-40% of their initial value in recent months, while nearly all major environmental, social and governance (ESG) indices outperformed their markets. Given that backdrop, the call focused on: How might these trends influence business strategy in light of the pandemic, and what key aspects of the stakeholder approach will business leaders adopt to address short-term pressures and long-term considerations…