A Call to Action for Corporate America: Change Disaster Response from Relief to Resiliency

How one Texas town built IT resilience

“Remaining resilient with modern, cloud-based disaster recovery technologies will position city and state agencies well for future opportunities and unexpected disruptions.” – Benny Yazdanpanahi is the CIO, City of Tyler, Texas.

For cities and towns across America, recent ransomware attacks are a stark wakeup call signaling the importance of mitigating risk, strengthening data protection and bolstering IT resilience.

IT disruptions can be caused by man-made events such as ransomware attacks, unplanned events such as natural disasters or unforeseen consequences of new technologies, services, changes or errors. Studies suggest technology-related disruptions are quite common. A recent IDC survey found that 91% of senior-level IT professionals have experienced tech-related disruptions in the past two years.

These disruptions can have an especially negative impact on cities where IT enables mission-critical public-safety services that protect thousands of citizens in emergencies and ensure the water is clean, electricity is working and roads are safe…


A Call to Action for Corporate America: Change Disaster Response from Relief to Resiliency

When Walmart announces that it will stop selling handguns in response to the increasing incidence of mass shootings, the result is a major shift in thinking about gun laws throughout the U.S. When AirBNB provides free housing to the refugees of Hurricane Dorian, companies start to think of new, creative ways they can use their assets and core business practices to make our communities safer and more resilient.

In these times of increasing national disasters, natural and man-made (the border crisis, mass shootings, water pollution), it is incumbent on the private sector to facilitate change before tragedy strikes, not as an afterthought to mitigate illness and death.

Corporations can do this by changing their current reactive approach to disaster response by deploying their workforces in advance of tragedy through skills-based volunteering. Also known as pro bono consulting, skills-based volunteerism engages business experts to support community-based nonprofits in creating risk contingency plans, business continuity programs and disaster communications protocols – all in advance of catastrophe. This preparation enables nonprofits to better respond to the acute needs brought on by crisis and supports communities in preparing for and recovering from the next disaster…


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