resilience reporter

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Resilience at work: the building blocks you need for focus and productivity

Lessons in resilience for millennials

resilience for millenials

Lessons in resilience for millennials Illustration: Sturt Krygsman

Any company designed for success in the 21st century must harness the skills and passion of millennials, the digital natives born into an era of exponential change and disruption. Why is it then that so many firms are unable to engage and retain millennials? Why is it that so many millennials are disillusioned and just as likely to quit in their first two years of work as they are to carry on?

I observe many millennials who graduate from university and, in a burst of enthusiasm, get their first job, but within a year or two are struggling. Why is this?

A useful insight that throws light on this question can be found in the “hype cycle” developed by Gartner, one of the world’s leading IT houses, as a model for how a new technology introduced to the market is likely to evolve.

The hype cycle starts with an “innovation trigger” in which a potential technology breakthrough kicks things off. Early stories and media interest trigger publicity. According to Gartner, the hype cycle that follows consists of four phases…


Resilience at work: the building blocks you need for focus and productivity

How many work days last year did you lose due to stress? Or, if you’re a people manager a more appropriate question might be, how many days might your team have lost for the same reason?



The risk of burnout is high in today’s demanding, constantly connected and always-on work culture. According to a 2017 Labour Force Survey, 12.5 million working days were lost in 2016/2017 due to work related stress, depression or anxiety.


The World Health Organization describes stress as the “global health epidemic of the 21st century” and while many stress-inducing qualities of the working world aren’t likely to change, developing resilience within ourselves and our teams can help to improve productivity, morale and motivation.

Here are three building blocks of resilience…


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