How to achieve amazing business resilience

Three practical steps small businesses can take to promote mentally healthy workplaces

Workplace managers are beginning to recognise the crippling cost that poor mental health can create.

Recent media reports highlighted the $74 million bill that taxpayers will foot as a result of mental health claims made to Comcare, the Federal Government’s workplace insurer, in 2015-2016 — but this is only a tiny piece of a much bigger puzzle. In fact, the total national cost of workplace mental health issues is now estimated to be more than $12 billion dollars a year, including more than $200 million in workers’ compensation claims



How to achieve amazing business resilience

Business resilience is a something that everyone knows the importance of, but most organisations fail to see its value until it’s too late. However, as the digital landscape continues to evolve, it has become incredibly dangerous and foolhardy at best to maintain this mindset.

Migrating everything to the cloud and making it somebody else’s problem is not the silver bullet that many believed it to be either. Earlier this year even Amazon Web Services (AWS) suffered an outage that closed the websites for businesses of all sizes.

The unavailability of tools such as Trello, Slack, Adobe Cloud and Grammarly crippled the creative industry during the widespread outage. Equally, even Microsoft’s Office 365 recently left European users unable to access Exchange Online leaving many unable to access their email accounts. Meanwhile, security breaches at Equifax have left their reputation in tatters.

These are just a few examples of high-profile incidents that have highlighted how any business can go offline and become invisible to their customers at any moment in time. In a world of endless options, fickle users will then visit your…


One year on, who will pay for Italy’s quake damage?

san cassiano
Today, my neighbours’ faces are lined with anxiety. Many of them have lost their homes. Me included. Major damage in San Cassiano [Al Jazeera]
It’s October 30. One year ago today, at precisely 7:41 in the morning the little medieval Italian hill-town in which I live began to shudder as a terrible roaring rose from the rock on which it was built more than 700 years ago.

The central Italian region of Le Marche was being hit by a 6.5 magnitude earthquake centred on the town of Norcia some 25 kilometres away.

For a frightening minute or two, people out in the town square for breakfast expected the bell tower of the church of San Francesco to come crashing down. It swayed violently but stood the test, as it had withstood other shocks over the centuries in this seismically active country…


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